1. Are Coconut Grove Bank deposit accounts FDIC insured?
2. How do I set up Direct Deposit of my payroll check?
3. How do I set up Direct Deposit of my Social Security check?
4. Can I get information about my account by phone?
5. What products can I apply for online?
6. Do you offer IRAs online?
7. Is interest paid on my checking account?
8. Can I open an account if I do not live in the United States? What if I live in the United States but am not a citizen yet?
9. Can I do all of my banking with you?
10. Can I look at all of my transactions at any time?
11. How frequently is my information updated?
12. Are wire transfers possible to and from my checking account?
13. How do I make a deposit to my account from a remote location?
14. When do I have access to use Internet Banking?

1. Are Coconut Grove Bank deposit accounts FDIC insured?
Yes! Each individual customer at Coconut Grove Bank is insured by the FDIC up to $100,000 per account..

2. How do I set up Direct Deposit of my payroll check?
After opening your Coconut Grove Bank checking or savings account, you will receive our routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company, and your direct deposit will usually begin within thirty days.

3. How do I set up Direct Deposit of my Social Security check?
After opening your Coconut Grove Bank checking or savings account, you will receive our routing and transit number and your account number. Simply contact us, and have your Social Security Number and account information available to set up your direct deposit right over the phone.

4. Can I get information about my account by phone?
Yes! Account information is available with our Customer Service Representatives during business hours at any of our offices or look at our Grove Voice 24 (Automated Phone System).

5. What products can I apply for online?
We have a variety of business and personal accounts. Check out our Personal Accounts or Business Accounts Borrowing Money pages to see what you can apply for online.

6. Do you offer IRAs online?
Yes. To see IRA information we currently offer, visit our Personal Accounts page.

7. Is interest paid on my checking account?
Yes! If you want a checking account that pays a market rate of interest, check out our Super NOW account.

8. Can I open an account if I do not live in the United States? What if I live in the United States but am not a citizen yet?
Yes. For answers to all of your questions, just click:
JAguilar@coconutgrovebank.com
We would like to hear from you.

9. Can I do all of my banking with you?
Yes! Thanks to the convenience of Direct Deposit and ATMs, everyday banking activities can be performed on your own time. Click the Need More Info button with questions about your banking needs.

10. Can I look at all of my transactions at any time?
Yes! With Online Banking, you have access to your account information 24 hours a day, 7 days a week!

11. How frequently is my information updated?
Your account information is updated every business day with new transactions that posted to your account the previous day.

12. Are wire transfers possible to and from my checking account?
Yes! Funds can be transferred to and from accounts by wire transfer or via ACH (Automated Clearing House) debits or credits. . Click the Need More Info button for more details.

13. How do I make a deposit to my account from a remote location?
You can do most of your banking by using direct deposit, ATMs or ACH (Automated Clearing House) transactions. Coconut Grove Bank also offers a bank-by-mail service, which allows you to mail non-recurring deposits. Click the Need More Info button for details on a method that is best for you.

14. When do I have access to use Internet Banking?
With Online Banking, you have access to your account information 24 hours a day, 7 days a week!